TERMS OF SERVICE

1. Acceptance of Terms

– By accessing the website and using the services of Longevity LifeCare, clients are deemed to have read, understood, and agreed to the terms and conditions set forth herein.

2. Intellectual Property Rights

– All content, images, videos, and documents published on the Longevity LifeCare website include both our proprietary content and content used legally from third-party sources.
– Longevity LifeCare respects intellectual property rights and only uses external materials with permission, proper citation, or in accordance with fair use regulations.
– Any form of reproduction, use, or citation of content from the website requires prior written consent from Longevity LifeCare or the respective owners (if applicable).

3. User Responsibilities

– Clients commit to providing accurate and truthful information, particularly regarding their health status, to ensure a proper consultation and the development of a suitable care roadmap.

4. International Service Conditions in Malaysia

– Booking Process: To ensure medical resources (including laboratory facilities and specialist teams), clients are required to make a deposit as regulated to confirm their appointment in Malaysia.
– Service Confirmation: Appointments are only valid once officially confirmed by Longevity LifeCare via email or written documentation.
– Logistics Support: Longevity LifeCare assists in providing medical invitation letters for visa purposes (if required) and arranges transportation in Malaysia according to the service itinerary.
– Self-funded Expenses: Clients are responsible for costs such as international airfare, visa fees, and personal living expenses outside the scope of the agreed services.
– Refund, Cancellation, and Rescheduling Policy: Deposit refunds or schedule changes will be considered based on the time of notification and specific circumstances, in accordance with Longevity LifeCare’s current regulations.